June 14, 2024 - IRS Addresses 2023 Balance Due Notices

The IRS says it is aware that some taxpayers are receiving CP14 (Balance Due, No Math Error) notices showing they have a 2023 balance despite having made payments with their returns. Taxpayers who receive the notice but paid their tax bill in full and on time electronically or by check should not respond to the notice at this time, the IRS says. The agency apologized for any inconvenience the notices may have caused, is researching the matter and will provide an update as soon as possible.

According to the IRS, taxpayers who paid electronically or by check with their 2023 return may show their accounts as pending, even though the IRS received and processed the payment through their bank. The IRS says the notice may have been initiated before the payment was processed, or the payment may have been processed, but contained errors requiring additional handling before the account could be updated.

Any assessed penalties and interest will be adjusted automatically when the taxpayer's payment is applied correctly by the IRS. However, taxpayers who paid only part of their 2023 tax due should pay the remaining balance or follow the instructions on the notice to enter into an installment agreement or request additional collection alternatives.